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🎁 HOLIDAY GIFTING EVENT 🎁
⭐️ EXTRA 20% OFF w/code 'GIFTNOW' ⭐️
SHIPS FAST | FREE RETURNS | LIFETIME WARRANTY
GET A FREE MYSTERY GIFT BRACELET
WITH ORDERS OVER $100 USD ( $68 USD VALUE)
EXPRESS SHIPPING TO JAPAN AVAILABLE AT CHECKOUT
🎁 HOLIDAY GIFTING EVENT 🎁
⭐️ EXTRA 20% OFF w/code 'GIFTNOW' ⭐️
SHIPS FAST | FREE RETURNS | LIFETIME WARRANTY
GET A FREE
MYSTERY GIFT BRACELET
WITH ORDERS OVER $100 USD ( $68 USD VALUE)
EXPRESS SHIPPING TO JAPAN AVAILABLE AT CHECKOUT

⛈ It wouldn‘t be spring without some cloudy days and thunderstorms! We are celebrating the greys days with 5 NEW bracelets that are guaranteed to add light to any stormy day!

STORMY SKIES

Velvet Storm | .925 Sterling Silver | Cheshire Glass Bracelet
NEW

VELVET STORM | .925 STERLING SILVER | CHESHIRE GLASS BRACELET

¥11,400¥6,100
Aegean Tempest x Silver | Abalone Bracelet
NEW

AEGEAN TEMPEST X SILVER | ABALONE BRACELET

¥9,700¥5,200
Grey | .925 Sterling Silver | Mermaid Glass Ring
NEW

GREY | .925 STERLING SILVER | MERMAID GLASS RING

¥7,400¥6,700
Select Options Select OptSold Out Pre-Order
Periwinkle | .925 Sterling Silver | Firefly Glass Bracelet
NEW

PERIWINKLE | .925 STERLING SILVER | FIREFLY GLASS BRACELET

¥11,800¥6,900
Picasso Porcelain Bracelet | Cobalt and Cream
NEW

PICASSO PORCELAIN BRACELET | COBALT AND CREAM

¥8,100¥4,400
Rainbow Supernova | .925 Sterling Silver | Galaxy Glass Pebble Bracelet
NEW

RAINBOW SUPERNOVA | .925 STERLING SILVER | GALAXY GLASS PEBBLE BRACELET

¥9,900¥5,400

NEW ARRIVALS

☁️💙The Lapis Flame 2.0 - Lapis Cloud

Did you love The Lapis Flame Firefly Glass Bracelet? We created the 2.0 version. Presenting the brand NEW Lapis Cloud Firefly Glass Bracelet!

🌟🌟Blue Glowing Firefly Glass

This bracelet is simply stunning - clear glass, white phosphorescent specks, and deep blue swirls. At night time, you’ll know this isn’t your regular glowing Firefly Glass™ when you see its telltale 💙BLUE💙 glow.

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💙✨Meet our Blue Sandstone Essence Bracelet

Tiny blue, white & purple metallic crystals suspended within this polished gem give it a signature starry look as if gazing into a sparkling galaxy far far away.

✨🛍The New "IT" Bracelet For Your Collection

You’ll want to zoom in on this star-studded beauty. Dazzle in style with this galaxy filled beaded bracelet that is guaranteed to add some magic to any bracelet stack.
Blue Sand Stone | .925 Sterling Silver | Healing Gemstone Bead Bracelet
In stock
Pre-order
Blue Sand Stone | .925 Sterling Silver | Healing Gemstone Bead Bracelet
15 REVIEWS
¥9,100¥5,200

You Save: ¥3,900 (43%)

🌪⚡️Make A Loud Statement With Any Stack

We’ve been saving this Mermaid Glass bracelet for a rainy day. Meet the NEW Carbonite Mermaid Glass Statement Bracelet.

⛈☔️The Perfect Storm Bracelet

This statement stunner captures the power of a storm with 2 distinct charcoal colors in each 10mm bead. One side of each bead gives a cloudy grey glow while the other seemingly absorbs light with its charcoal black hue.
Carbonite | Silver | Mermaid Glass Statement Bracelet
In stock
Pre-order
Carbonite | Silver | Mermaid Glass Statement Bracelet
7 REVIEWS
¥9,100¥5,400

You Save: ¥3,700 (41%)

💦🌊Abalone, The Symbol Of Water

A stormy collection would be incomplete if it was missing Abalone - a classic symbol of water. We’re calling this bracelet the Aegean Tempest Abalone Bracelet.

🌱🌎Ground Yourself In The Elements

Natural Abalone shell has been tinted with dark dyes to give you a stormy, earthy bracelet that reveals iridescent shine - like sun shining through the clouds!
Aegean Tempest x Silver | Abalone Bracelet
In stock
Pre-order
Aegean Tempest x Silver | Abalone Bracelet
10 REVIEWS
¥9,700¥5,200

You Save: ¥4,500 (47%)

☁️☁️Limited Edition Velvet Storm Cheshire Glass Bracelet

This is our newest addition to the Cheshire Glass collection, with a mischievous cat-eye effect that will make you feel like you’re wearing a new bracelet every time you glance at it. The beads are an airy grey that looks fantastic rain or shine!

🤩🤩Our Most Mesmerizing Bracelet

Watching the light playfully shift in the bracelet feels like watching the clouds and sun dance in the sky on an overcast day - it’s absolutely mesmerizing!
Velvet Storm | .925 Sterling Silver | Cheshire Glass Bracelet
In stock
Pre-order
Velvet Storm | .925 Sterling Silver | Cheshire Glass Bracelet
3 REVIEWS
¥11,400¥6,100

You Save: ¥5,300 (47%)

IT WOULDN'T BE SPRING WITHOUT SOME CLOUDY
DAYS & THUNDERSTORMS

SHOP 5 NEW STORMY SKIES INSPIRED BRACELETS
SHOP THE COLLECTION

NOGU AS SEEN IN...

DESIGNED TO LAST

Backed by a Lifetime Warrenty. Choose from a variety of Demi-Fine options in .925 Sterling Silver, 18k Gold Vermeil, or 18K Gold Stainless.

DESIGNED TO FIT

NOGU Jewelry is designed to fit everyone. Guarenteed. If it's not perfect, we will take it back. Our adjustable macrame styles are designed to be one-size-fits-all.

HAND-CRAFTED WITH CARE

We sweat the details. All our bracelets are handmade with the utmost care and shipped from our Toronto Studio.

RECIEVE A FREE GIFT

Spend over $100 USD/$125 CAD to recieve a Free Gift! *Colors subject to availabiltiy

STORMY SKIES COLLECTION🌦🌦

Velvet Storm | .925 Sterling Silver | Cheshire Glass Bracelet
NEW

VELVET STORM | .925 STERLING SILVER | CHESHIRE GLASS BRACELET

¥11,400¥6,100
Aegean Tempest x Silver | Abalone Bracelet
NEW

AEGEAN TEMPEST X SILVER | ABALONE BRACELET

¥9,700¥5,200
Grey | .925 Sterling Silver | Mermaid Glass Ring
NEW

GREY | .925 STERLING SILVER | MERMAID GLASS RING

¥7,400¥6,700
Select Options Select OptSold Out Pre-Order
Periwinkle | .925 Sterling Silver | Firefly Glass Bracelet
NEW

PERIWINKLE | .925 STERLING SILVER | FIREFLY GLASS BRACELET

¥11,800¥6,900
Picasso Porcelain Bracelet | Cobalt and Cream
NEW

PICASSO PORCELAIN BRACELET | COBALT AND CREAM

¥8,100¥4,400
Grey | .925 Sterling Silver | Prisma Wrap
NEW

GREY | .925 STERLING SILVER | PRISMA WRAP

¥14,800¥8,600

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Please fill out our contact form and a member of our customer service team will get back to you as soon as possible. Alternatively, you may email us directly at info@nogu.studio or open a live chat session on any page of our site. 

MORE INFORMATION

SHIPPING RETURNS  WARRANTY

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FREE SHIPPING within the USA on orders over $20!

 

SHIPPING OPTIONS and ESTIMATED DELIVERY TIMES:
USA		 USPS - First Class Mail

$3.99
FREE for orders over $20 

 2-5 Business Days
UPS Express USA $14.99
FREE for Orders $199+ USD		 1-2 Business Days
CANADA		 FedEx Ground / Canada Post

$8.99 USD+

FREE for Orders
$75+ USD

 2-10 Business Days
UPS Express

$23.99+
1 - 3 Business Days
EUROPEAN UNION		 USPS International
Currently Unavailable 		€10+ EUR*
FREE for Orders €95 EUR*		 5-10 Business Days
FedEx or DHL International €24+ EUR* 2-5 Business Days
UNITED KINGDOM

DHL
Direct Parcel

 $10.99 USD
FREE for Orders £125 GBP*		 5-10 Business Days
UPS International 		$29.99 USD 2-5 Business Days
AUSTRALIA

DHL
Direct Parcel

 $10.99 USD
FREE for Orders $199+ AUD*		 5-10 Business Days
UPS International 		$44.99 USD 2-5 Business Days
NEW ZEALAND

DHL
Direct Parcel

 $13.99 USD
FREE for Orders $230 NZD*		 5-10 Business Days
UPS International 		$44.99 USD 2-5 Business Days
JAPAN
USPS International
Currently Unavailable 		¥1,200+ JPY*
FREE for Orders ¥12,000 JPY*		 5-10 Business Days
FedEx or DHL International 		¥3,000+ JPY* 2-5 Business Days
HONG KONG
DHL
Direct Parcel 		$16.99 USD 5-10 Business Days
UPS International 		$29.99 USD 2-5 Business Days
SINGAPORE
DHL
Direct Parcel 		$13.99
FREE for Orders $199 SGD*		 5-10 Business Days
UPS International 		$24.99 USD 2-5 Business Days
Other
INTERNATIONAL
UPS International 		See Checkout for Up to Date Rates 2+ Business Days
  *Some destination countries not listed above may be excluded from free international shipping promotions

FOR CANADIAN CUSTOMERS:
On November 15 2024, Canada Post began a strike action shutting down all parcel delivery services until further notice. We are currently using alternative carriers for all orders shipped to a Canadian address. Orders placed using a PO Box may be subject to ongoing delays as alternative couriers may not be able to complete delivery to Canada Post PO Boxes. Customer support will contact any customer with an open order to a Canadian PO Box address. We apologize for the inconvenience!

SHIPPING INFORMATION:

Once you have placed your order, you will receive an automatically generated email within a few minutes. This email is your invoice and your order confirmation.

If you have not received your order confirmation email and it has been thirty minutes or longer, please check your spam/junk folder. If you still cannot find your order confirmation, please contact customer support to confirm that your order has been placed.

Once your order has been shipped, you will receive an automatically generated email confirming your shipment and providing you with your tracking number, whenever applicable.

In the case of multiple orders being shipped to the same recipient and the same address, orders may be combined into a single, consolidated shipment. 

Please add info@nogu.studio to your safe sender list to ensure our emails reach you.

For questions about the shipping status of any order or to modify an order before shipment, please contact us at info@nogu.studio

Please note orders under $10 may be excluded from free shipping promotions. 

Please note that in the event of an alternative shipping method being used to ship your order due to availability of shipping services to your address with our partner carriers, any difference in price will be refunded to your original method of payment.

SHIPPING WITHIN USA AND CANADA:

Orders being shipped to an address in the United States will be shipped via USPS or FedEx. Orders will be shipped as USPS First Class mail or FedEx, as specified at check out. All orders being shipped to an address in the United States will be tracked.

Orders being shipped to an address in Canada will be shipped via Canada Post Expedited Parcels. All orders being shipped to an address in Canada will be tracked.

In the event of a failed shipment due to an incorrectly entered shipping address, a flat-rate $5.95 shipping fee will be required for a re-shipment. Please note that this flat-rate fee only applies to orders being shipped to an address in the United States of America or Canada. Please contact customer support if your package has been shipped to an incorrect or incomplete address.

SHIPPING OUTSIDE OF USA & CANADA:

Orders being shipped to an address outside of the United States of America or Canada will be shipped via USPS International or FedEx International or DHL Express international service.

NOGU is not responsible for currency exchange fees, credit card fees, or bank fees. 

NOGU is not responsible for any additional government taxes, customs, or duty charges, and any such costs will be incurred by the order's recipient.

THIRD PARTY PROMOTIONS:

Orders placed using vouchers distributed by promotional partners may see slightly longer shipping times within the parameters of the ongoing promotion.

LIABILITY:

Any and all claims for lost, stolen, or mis-delivered packages must be made within two months (sixty days) of the order date of the package in question. 

NOGU is not responsible for lost or stolen packages in cases where they have been tracked and confirmed delivered by their respective carriers.

Please Note: Orders with a $0.00 checkout value are subject to a $5.99 shipping and processing fee. 

Shipping rates, services, and options are subject to change at any time based on the availability of carriers and eligible services. 

*Note: Non-USD orders will have shipping rates calculated at checkout based on daily currency rates. Rates shown above are currency-exchanged estimates.

Thanks for contacting us. We'll get back to you as soon as possible.

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 LIFETIME WARRANTY

Policy valid on orders placed on or after October 1 2017.

UNITED STATES & CANADA

All NOGU products purchased from www.nogu.studio are covered by our Lifetime Warranty.

Any purchased item that arrives or becomes damaged within the first year of the delivery date will be replaced once at absolutely no cost and with no hassle.

Any purchased item that becomes damaged after the first year (365 days) from the date of delivery will be replaced but may be assessed a payment of a flat-rate $10 fee. This fee allows us to partially cover the costs associated with postage, processing and delivery of replacement items. The fee will be assessed on a case by case basis. 

In most cases, sending us a picture via email (info@nogu.studio) allowing us to confirm the damage is enough, and we'll process the replacement immediately. 

If a return of the item is necessary, we'll send you a pre-paid return shipping label you can use to send your item back through the postal service at no cost and without ever having to visit the post office.

If a return is required, all you have to do is apply our pre-paid shipping label to the package you want to return and leave it in a mailbox for the postal service to collect and wait for us to take care of the rest.

When we process your replacement, you'll be notified by email of your replacement's progress, and be provided with real time tracking updates as it makes its way to you.

The Lifetime Warranty applies to the availability of replacements only, not return/refund eligibility.


OUTSIDE OF USA & CANADA

All NOGU products purchased from www.nogu.studio are covered by our Lifetime Warranty.


Any purchased item that arrives or becomes damaged within the first year (365 days) of the date of delivery will be replaced with the payment of a flat-rate international shipping fee.

Any purchased item that becomes damaged between after 365 days from the date of delivery will be replaced with the payment of a flat-rate $10 replacement fee, in addition to the international shipping fee.

These fees allow us to partially cover the costs associated with postage, processing and delivery of replacement items. 


RETURN & REFUND ELIGIBILITY

For an order to be eligible for return and a refund, the initial request for a
return authorization must be made within 30 days of the delivery of
the package, according to the tracking information.

Returned products must be unused and in the same condition that you
received it, as well as in the original packaging.

Returned products must have all their original tags attached.

Once received, earring products are non-returnable and non-refundable under any circumstances.

Any product marked or advertised as Final Sale is not eligible for a refund.

Gift cards are non-returnable and non-refundable.

Original shipping charges are non-refundable.

Custom engraved products are non-refundable, and may not be returned.
Damaged or defective custom engraved products will be replaced, if
necessary, according to our applicable warranty on damaged or
defective items.

Items ordered as part of a monthly delivery subscription package, such as our Bracelet of the Month Club subscription, are final sale, and not returnable or refundable. Damaged items received as part of a monthly subscription package will be replaced as part of our standard warranty, but may not be refunded. 

RETURN & REFUND PROCESS

To arrange a return and receive a Return Authorization Number which
will streamline and expedite the return process and refund turnaround
time, please contact our customer care team by sending an
email to info@nogu.studio. This will open a customer support ticket and give your request a reference ID number that may be used to track the progress of your return.


Please note that returning an order without receiving a Return
Authorization Number and scheduling the return with our customer care
team may lead to delivery issues which prevent the delivery of your
return to our facility, delay the processing of your refund, or both.


RETURN ADDRESS:

NOGU
c/o Wizmo
2916 Walden Ave #400
Depew, NY 14043-2610

All returns originating from outside of the United States or Canada must be returned using an international mail method servicing Niagara Falls, New York.


Pre-Paid Return Shipping Labels (United States / Canada):

A pre-paid return shipping label is available to you if your order was delivered to an address in the United States or Canada.

Please contact customer support by emailing info@nogu.studio to request more information on a pre-paid return label. 


Please note that printing a physical copy of the pre-paid return label is a prerequisite to being able to use this pre-paid service. NOGU cannot ship a pre-printed pre-paid return shipping label.


RETURN POSTAGE (Customers outside the United States / Canada):

Return postage is not covered by your original purchase on www.nogu.studio, and in the event of a return for a refund, the return postage must be paid by the party initiating the return.

NOGU recommends returning your order through the least
expensive method available. NOGU recommends returning orders
in a padded envelope instead of a box whenever possible, and through
your local postal service, as private carriers (such as FedEx / UPS)
typically charge significantly more for comparable services.

For returns originating outside of the United States, the cost of international postage - and any and all third party brokerage charges and/or additional charges and/or tariffs - must be paid by the party initiating the return.


REFUND PROCESSING TIME:

Once your returned package has been received at our return address in New York, it will be transported by our privately contracted carrier to our Toronto headquarters where it will be received and assessed. Your refund will be processed and issued at the end of this process. As a result of the necessary steps to receiving, transporting, and assessing returns, it will take 5 to 10 business days from the date the return package is delivered to our New York location for your refund to be issued.

LIABILITY:

If a delivery cannot be completed or is refused by the recipient due to the recipient's unwillingness to pay any due international taxes or duty charges on the package, the order will not be refunded, as these costs are the responsibility of the purchaser. 

NOGU is not responsible for any additional government taxes,
customs, or duty charges on returned packages, and any such costs are the responsibility of the party initiating the return. The total amount of any such charges will be deducted from the refund amount.

Any and all claims for lost, stolen, or mis-delivered packages must be
made within one month (thirty days) of the shipping date of the package
in question.

DANIEL CHRISTIAN TANG 

RETURN & REFUND POLICY 

NOGU is a licensed vendor of Daniel Christian Tang jewelry. Daniel Christian Tang products purchased from www.nogu.studio are subject to the Daniel Christian Tang warranty conditions on this page.



  • Orders now have the option of being placed with 'eco friendly reduced packaging' as an option available at checkout.
  • Bracelets and earrings will be shipped in an eco friendly pouch instead of the standard jewelry box.
  • We're offering this option as a way of letting you choose to reduce the carbon footprint of your order.
  • Perfect option for returning customers who have already received NOGU gift boxes.
  • Not recommended for gift giving or first time customers who would prefer to enjoy the full NOGU unboxing experience.
  • Get 2000 NOGU Rewards Points when you order with Eco Reduced Packaging [1000 + 1000 Bonus for a limited time]
  • In order to select this option in the NOGU App, please add the 'ECO Packaging' item to your cart. This will apply for all eligible items in the cart

 

NOGU is happy to now offer customers the choice of selecting eco friendly reduced packaging on the checkout page when completing their order. Currently, the eco friendly packaging is only available for bracelet and earring items - customers who select it will receive a small lightweight pouch for each item instead of the standard bracelet or earring gift box. We've already been using this reduced packaging method for warranty replacement orders and are excited to offer it to all of our customers who are interested in finding a way to reduce the ecological footprint of their order.

To see what kind of packaging is included, please visit the product page and check the product photo and video section, where you'll also find a picture of that product's included packaging. 

When it comes to reducing packaging, the most important thing is to reduce the waste and unnecessary materials that are used to make packaging. By reducing the use of packaging, you'll be doing your part to reduce the amount of materials that are thrown away in landfills or just left in the world where they can hurt people or animals.   Less packaging means less waste and a smaller carbon footprint. It's important for us to adopt a strategy to reduce packaging materials if we want to reduce our shared carbon footprint. 

With all of our critical partnerships and fundraising efforts we continue to work on with our charity partners around the world who are specifically focussed on reducing ecological harm and repairing the damage done to the environment, providing every customer with the option to reduce the ecological impact of every order is another step in the right direction. 

We believe that there's great value in reducing our environmental impact on the world and we believe in giving the customer the option to choose. 

NOGU's goal is to provide high-quality accessories that are also as environmentally friendly as possible. By choosing the reduced packaging option at checkout, you can help us reach our goal.